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Avoid Unnecessary Risks When Choosing a BPM |
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Written by Webmaster
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Sunday, 24 October 2010 |
By Ryan Hendricks
 The selection of the right tool for automating processes in the enterprise is a dangerous and not trivial matter. There are many chances of finding that the initial optimism, when deploying a BPMS tool as a result of a 'low price' or a 'convincing demo' performed by the BPMS vendor, turns into disappointment and even desperation.
This happens when you realize, after a waste of many months and material investment, that the essential goal of having the expected enterprise processes running as desired is not working at all or it does it with unacceptable operating and performance problems. There are many examples showing the same story.
But this risk can be avoided from the very beginning when you make the BPMS tool (and Vendor) selection. Here is how:
First, you will want to check vendor's impeccable trajectory. You may obtain this information looking at the vendor's customer base published in its web site and by asking directly to relevant customers if you wish.
Then, you should attend a product demonstration (demo) to grasp some features and get a first impression
of the product capabilities, but you must be aware that demos are a short-cut in many ways and therefore are not accurate exhibits of the product performance when used in real life.
Therefore, an actual Real-Life Test should be performed. Here are some recommendations:
The Real-Life test
Ask each one of the contender vendors to develop a real process you have or want to have in your company.
Select a short but complex process, not just an approval circuit. For instance, a process with human and system tasks, exception events, looping flow threads, handling multi-register data with complex automatic treatments for each register and the seamless integration of independent sets of business rules that can be changed any time without touching the process model. Also include documents automatically constructed that reshape themselves according to the changing data and situation, with automatic insertion digital signatures. All this with the participation of, not only employees, but also customers and/or suppliers as process task performers.
If the vendor's BPMS is capable enough and does not need programming to convert the process model into executable, the vendor should be able to present the process wholly developed and ready for test execution in your company in just a few days.
AuraPortal CAN DO IT
NOTE. In many occasions companies preferred to sign a contract with AuraPortal rather than with other vendors because they asked for a real process development and execution testing before making the purchase decision. In all cases AuraPortal was the only one vendor that delivered the complete solution on time.
http://www.auraportal.com
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Last Updated ( Sunday, 24 October 2010 )
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